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Privacy, Returns and Cancellations

BlueSkyBlue Flying Suit Photo

Privacy

We do not share customer information with any third parties. If you do not wish to receive marketing-related communications from us, you may opt-out by emailing us and we will immediately honour your request. You may also opt-out by sending your request in writing to:

Blue Sky Blue Clothing Ltd
Galvaston Farm
Stapleton Lane
Kirkby Mallory
Leics. LE9 7QJ

BlueSkyBlue may occasionally contact individuals via e-mail, post or telephone. You will always have the option to decline future contacts. Persons who supply us with their telephone number(s) online may receive a telephone contact from us with information regarding orders they have placed online. When providing your telephone number, please provide both the area code and phone number. Your phone number will not be shared with anyone other than the courier company.

Returns

If you're not 100% satisfied with our service and or products, you can return the merchandise within 7 days of receipt and we'll be happy to provide you with a refund. We offer this extensive guarantee because your satisfaction is important to us.

Please note, to ensure that your item is accepted by our returns department, you must contact us first by telephone or email to receive a returned goods authorisation code. This code needs to be clearly shown on the outside of your returns packaging.

You must ensure that you get proof of posting. We can refund postage only on items that are faulty. This does not affect your statutory rights as a consumer.

Cancellation

You have the right to cancel your order within 7 working days without reason. The seven days starts from the day after you receive your goods. You will have to pay the cost of returning the goods and must ensure that you have proof that you have sent the items back to us.

We will return your money normally within 7 working days of the goods being returned to us, but in any case, no longer than 30 days after return. Your money will be refunded in the same method used for payment.

Flying Schools

We are very happy to promote our business through flying schools, CFIs and other carefully selected retail outlets. We value the advice and input that experienced pilots can pass on to students and other members of our sport. Please contact us by email or by telephone in order to discuss ways in which we can promote BSB suits and other items together.