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Section: Feedback

Customer Feedback

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Many thanks indeed for the great customer service. I'll certainly have no reservations in recommending BlueSkyBlue to all at the Scottish Aero Club (Perth).
Take care and safe landings....Krgds Colin (UK)

Received my suit yesterday, what a quick delivery time - I was delighted! Took the suit for a flight today and I'm over the moon with the quality and design. I felt super warm all flight and the pockets let me keep wires and object clutter to a minimum. Your customer service was fantastic, I found dealing with you an absolute pleasure! Many, many thanks, Charlie H (Spain)

Today I tested your (my!) Atmos in practice. That was really beautiful experience! Absolute comfort! My friends landed after 5-10 minutes because of cold and I made two flights what was 30 and 20 minutes long. When I was ready to take off by my hand I bumped to my camera and frozen camera holder has broken... then no photo, no movie...
Thank you! Jozinko S (Bratislavský, Slovakia)

Dear BlueSkyBlue, received my suit yesterday, what a quick delivery time to Spain - I was delighted! Took the suit for a flight today and I'm over the moon with the quality and design. I felt super warm all flight and the pockets let me keep wires and object clutter to a minimum. Your customer service was fantastic, I found dealing with you an absolute pleasure! Many, many thanks. Charlie (Spain)

Hello, I just wanted to tell you that I appreciate very much your help during all the process to buy the Bravo 4 layer flight suit. The design is very good, easy to wear, warm and compatible with my electric heated gloves and socks, I can manage the controller and store it in on the pockets. In the chest pocket I can store my IPad mini which is very convenient for me. Antonio J G Marcia (UK)

'BlueSkyBlue have been incredibly helpful and flexible with my flight suit purchase, postage was very quick, no request was too much. Buying from and dealing with them as made the experience an enjoyable one. They have made a BlueSkyBlue patron out of me. But don't take my word for it , try them!!' Benn G (UK)

Just to let you know I’ve just returned from Gap Tallard in the Alps after 3 weeks flying. I didn’t think I’d need a winter suit, but it was, literally, freezing some days (at 9000ft). The BSB suit was a real comfort (can’t say the same for the gloves or boots (not purchased from BSB), but ho hum). Stephen H (UK)

The suit arrived today, just a quick note to say many thanks for your excellent and personal service. The fit is spot on and it'll keep me warm in the winter.
Regards, one very happy customer. Matt - UK

This is absolutely fantastic customer service. Its great to make business with you. Antti - Finland

I recently purchased a Bravo 4 flying suit, after reading various opinions on a number of suits I decided on a Bravo4 and I am NOT disappointed, plenty of room in the suit, great quality and feel to it, I have used it so far up to 6000ft and never even felt chilly. Plenty of pockets and the front "comfort zip" is a simple but great idea (doubt if many people have put on their suits then wanted to use the toilet).
I am very happy with the suit and would recommend it to anyone. John - UK

Thank you for you time and help regarding the purchase of my suit it is a long term investment and i think i have chosen wisely. Pete UK

Our winter flying season is over in Maryland USA in about 3 weeks and wanted to let you know I flew in the MTO-Sport Autogyro down to about -2c with no issues. Great product and I love the map pockets on the legs. Frank - USA

Really happy with the products though, design and materials are excellent. I'd easily pay more in fact. That's why I promptly ordered the 2 layer summer suit! Paul - Canada

We´ve received the suits today and they fit us perfectly – they are even better than we anticipated with all the pockets and wrist warmers.
Thanks a lot! Anna - Sweden

Just dropping a note to say thank you. Suit fits perfectly. I will be highly recommending you to my flying colleges for an excellent service and quality product. Will be in touch again. - David - UK

Just a little note to say Andy & I love our new flight suits. We shall be trialling them Sunday in our Savannah. Thanks for the super service! Shelley - UK

Thanks for a great service – arrived Friday PM and was at 1500ft on Sunday. Steve - UK

Just a line to thank you for your first class customer service. I will certainly be dropping your company's name into conversation on the subject of flying suits etc whenever I can. Neal - UK

I just wanted to say a massive thank you for your customer service. Best I have experienced pretty much anywhere. I will recommend you to my flying buddies in Cornwall for sure. Steve - UK

My flight suit arrived yesterday. Never before have I experienced such a fast delivery and fantastic customer support. I am just so incredible impressed over the quality of the suit. I have bought many suits over the years, but this suit is the best I have ever had. Thanks again. Trond - Norway

Just to say Thank you for your help and for a quick delivery of the flying suit. I took it with me to Israel. My brother is thrilled with it!! Orly - UK

Many thanks for sending my order so quickly I am really pleased with the quality of the Atmos flying suit and the service from your company. I will certainly pass on my recommendations about Blueskyblue customer service and your clothing. Tom - UK

Just a short email about the recent BlueSkyBlue flying suit order. Very happy with the suits and the service. Life would be so much easier if more companies were like yours to deal with. Chris - Australia

I found the service and overall experience of ordering and being supplied by Blue Sky Blue to be a breath of fresh air. I was taken aback by the prompt replies to my inane questions and absolutely gobsmacked by your actual attention to service. I have not been treated so well by any company in recent memory. It is good to know that there are still some companies around with old fashioned standards on how to treat a customer, and when sales people talk about "going that extra mile" or "exceeding customers expectations" they should look at your company and how you do things to see how that is really done. I would actually have no hesitation in recommending you to anyone as I am sure they would be equally delighted with your company, product, service and last but by no means least, the lovely people of BlueSkyBlue. Paul UK

Hi Alastair
Fantastic service, I tried one of your suits that a friend had in a Gyro on Friday was so impressed by the quality compared to the suit I had borrowed previously that I ordered one the same evening. Alan UK

Thanks for for a great service. My flying suited arrived as scheduled, professionally delivered by UPS. I particularly wanted a flying suit that a) zipped on i.e. that I did not need to step through and b) a summer weight suit. I'm a Paraglider pilot and we often need to walk in to / up to our flying sites so tend not to wear the suit until ready to fly. We also need to balance being warm enough at height without being too hot on the ground. Your 2 layer Bravo is a great design for my purposes. I also appreciate the details like the centre neck zip, elasticated, but adjustable cuffs, changes in lining (smooth in the arms, fleece at neck, tougher round the ankles), rubber boot-grips at the ankles, and robust pocket linings. Paul - UK

Hi Alastair,
As you can see the Bravo suit fits very well, even matches the ELA gyro I imported.
Brian - New Zealand

Dear Alastair,
Many thanks for nice surprise. I remember BlueSkyBlue received my order on Monday and on Friday (the same week!) I received my new excellent suit! Looks fantastic and I see you have made several small but important improvements. For me as for you, the quality means: conformance to requirements
Aleksander - Poland

My new DBX suit has arrived safely in Canada.
Thank you for the small modification you made to the suit, the suit looks good when up in the paraglider.
TaiYu - Canada

Hi, Just a quick e-mail to say 'thanks very much' for the Blue summer suit I bought from you on Saturday at the PPG open meet in Worcestershire. I usually have o-zee over the years, but this suit is one of the best i've had in a long time & so comfy too.
Justin - UK

Hi, Just a quick email to say the suit arrived yesterday….excellent service so thank you very much.
Also I have to say that I am very impressed with the quality of the suit. I previously used a Supair suit which served me well for 7 years but finally got holes in the knees and zips started to fail. The Supair was a Cordura fabric so I knew that was what I wanted. Your suits looked a good spec and price but I have to say they are much better than the Supair! The Cordura on your DBX suit is probably twice the thickness of the Supair so it is going to be incredibly hard wearing. The storm flaps are an excellent addition and I love the Velcro for the storm flaps (again a feature not present on my old Supair suit). The pockets are good and he two way zips are great for convenience breaks! I tried the suit on last night and it is very comfortable and looks good to! So well done for supplying an excellent product, well designed and manufactured, delivered quickly, and at a very good price. I will be recommending you to my flying friends!
Stuart - UK

Hi, Came home to find the flying suit had been delivered.
You can't ask for better customer support than this.
Phil - UK

Received the shipment in Ukraine as planned. I really like my new BlueSkyBlue Bravo flying suit. Excellent product and service. Thanks
Сергей - Ukraine

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